Inwards Goods (this is Ann)

A lot of things happen before the books get on the shelves. Cartons are delivered by couriers to the back door. The cartons then need to be unpacked and the books checked against the invoice to make sure they're all there and undamaged (and the suppliers contacted if they're not!). The books are then stacked in the order they appear on the invoice, and then the delivery can be input into the computer. The cost price for each title needs to be input (this involves currency conversion for overseas suppliers) and the retail price and GST calculated and checked. The books need to be categorised for our database and website. Any special orders need to be pulled out, the customers contacted and the books put aside for them. The books are priced with a pricing gun and put into the green trolley until staff have a chance to put them on the shelves.
Inwards goods is a very exacting job, and, especially in the lead-up to Christmas and the release of our Summer Newsletter, a very large number of boxes often need to be attended to each day. Luckily Ann's cycle regime makes her fast, systematic and precise.