What I heard:
Customer: "Do you have the latest Walter Matthau?"
I began searching our database for any newly published books on the actor Walter Matthau (Matthow).
Stella, from behind the new fiction display: "No sorry, it's not out yet but it's due in next week."
Me, to myself: "HOW on earth does she keep all these facts in her head?"
What Stella heard and what the customer actually said:
"Do you have the latest Wild Tomato"?
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